Advanced Unified Communication Voice Platform
Communicating with clients is the cornerstone of your firm. Whether it’s fielding inquiries, consulting with a client or conducting important research, it’s vital your calls go uninterrupted. Often, it’s also necessary to work remotely, meaning you need to be able to call a client on your secure, stable business line from anywhere. We provide a communication solution that fully embraces integration and unification of traditional business phones with the existing and emerging web-based software, CRM Packages and Microsoft Outlook. With us, you have a reliable, cloud-based phone system that saves you money.
- Full Featured – VoIP Phone System – No PBX Hardware to Purchase!
- Auto Attendant & Music On Hold Configuration
- Multiple Auto Attendant Greetings
- Voice Mail to Outlook Inbox
- Find-Me/ Follow-Me, One Number Service
- Hunt Groups, Call Queue Management, Call History
- Call Hold & Transfer or Forwarding
- Direct Inward Dialing (DID) With Each Line
- Conferencing and Three Way Calling
- Call Parking / Call Pickup
- Call Recording
Why do you need a Cloud phone system?
There’s more beyond cost savings and the ability to conduct high-definition phone calls over your Internet:
- 3rd Party Integration (application integration beyond click to dial)
- Salesforce
- Microsoft Outlook
- Microsoft Dynamics CRM
- SugarCRM
- Http APIs to integrate with any web CRM
- Microsoft Exchange email server
- Softphone (making calls from your PC or Mac)
- The 3CX softphone is native and built into the product
- No need to purchase Bria or other Softphone software
- Mobility – Softphone calls from Android and IOS wireless
- Presence
- See presence/availability of colleagues
- Avoid unnecessary call transfers
- Visible from all 3CXPhone clients: Mac, Windows, iOS & Android
- Instant Messaging /Text chat
- No need for third party messaging systems
- Deliver Faxes & Voicemail to Inbox
- Forward voicemails to inbox
- Listen to voicemails without calling in
- Faxes are received as PDF files in your email
- Online Meetings & Video conferencing
- 3CX Web Meeting harnesses WebRTC technology
- Enables video and voice communications via open standards
- Facilitates conferencing within web browser – no software downloads
- Call Recording and Detailed Call Reporting